EU Product Safety

EU Product Safety Information

This page provides product safety information in accordance with the EU General Product Safety Regulation (GPSR) (EU) 2023/988, which applies to products sold to consumers in the European Union.

Responsible Person (EU)

As required under the EU General Product Safety Regulation, the following is the designated Responsible Person for products sold by Alexandra King to customers in the European Union:

Alexandra King
Alexandra King
Waterfront Farm Studio
Biddisham Lane, Biddisham, BS26 2RS
United Kingdom

Email: info@alexandra-king.com
Website: www.alexandra-king.com

Note: If you are an EU-based customer and require a local EU Responsible Person contact, please reach out to us directly and we will provide the appropriate details.

About Our Products

Alexandra King specialises in vintage and bespoke fashion items. Our products are carefully curated and, where applicable, restored or altered to meet contemporary standards. Please read the following product safety information before use.

Vintage Clothing & Accessories

Vintage and antique items are pre-owned and may show signs of age, wear, or prior repair consistent with their history. These characteristics are part of the item's provenance and are not considered defects.
Original care labels may be absent, faded, or reflect older textile standards. We provide care guidance in each product listing where possible.
Vintage items may contain materials (such as certain dyes, fibres, or hardware) that predate current EU chemical or textile regulations. We recommend following any care instructions provided and washing before first wear where appropriate.
Vintage and antique jewellery and accessories may contain metals or finishes not tested to current EU standards. We advise customers with known metal sensitivities to review product descriptions carefully before purchase.

Bespoke , Made-to-Order and One of a Kind Items

Bespoke items are made to individual customer specifications using materials sourced from reputable UK and EU suppliers.
Care and composition information is provided with each order.
If you have specific material sensitivities or requirements, please contact us before placing your order so we can advise on suitability.

Product Identification

Where applicable, our products include the following identifying information:

Product name and description: Available on each product listing page.
Country of origin: Noted in individual product listings where known.
Batch or item reference: Included on order documentation and, where applicable, on product tags and the listing page.
All Bespoke, Made to Order and One of Kind Garments are made by hand at the Alexandra King Studio in Somerset UK from materials sourced in the UK and EU with clear identification labels.

Safety Warnings & Precautions

All items are intended for adult use unless otherwise stated in the product listing.
Keep small accessories and embellishments away from young children to avoid choking hazards.
If a garment or accessory shows signs of damage upon receipt, please do not use it and contact us immediately.
Follow all care instructions provided to maintain the integrity and safety of the product.

Reporting a Safety Concern

If you believe a product purchased from Alexandra King presents a safety risk, please contact us immediately:

Email: info@alexandra-king.com
Subject line: Product Safety Concern

We take all safety concerns seriously and will respond promptly. Where required, we will cooperate with relevant national market surveillance authorities.

EU Consumer Rights

Customers in the European Union benefit from statutory rights under EU consumer protection law, including:

Right of withdrawal: EU consumers have the right to withdraw from a distance contract within 14 days of receiving their order, without giving a reason, subject to exceptions for bespoke or personalised items. Please see our Returns & Refund Policy for full details.
Legal guarantee: Products must conform to the contract of sale. If a product is defective, you are entitled to a remedy under applicable EU law.